faq

HOW DO I PLACE AN ORDER?
 

For Bat Shaving Services ONLY. Please click here to fill out release form and if you wish to pay with credit/debit card or Paypal, click the "add to cart" button at the bottom of the page, select which bat you would like to send in and select "add to cart". Please verify products in cart and proceed to checkout. If paying with check, please send check along with bat. If purchasing a bat, please find bat you would like, choose "STOCK" and the desired weight. If ordering a bat with shaving, please select "SHAVED/ROLLED/POLY" and the final weight you would like. If you would like a weight that isn't listed, please select "SHAVED/ROLLED/POLY -CUSTOM WEIGHT"and enter what final weight in the release form. If there is a bat not listed on our website, please contact us for more information. For any questions or immediate service, please call (747) 900 - BATS. 

WHAT DO I DO AFTER PURCHASE?

After purchasing an item where your personal bat is to be sent in, please attach a note to the handle of your bat with your name, shipping address, phone number (we will send videos via text to this number), and the final weight you would like the bat to weigh if having your bat shaved or endcap replaced. Please then ship your bat to
SHB
1161 Commerce Drive
Madison, GA 30650
 

PAYMENT AND SHIPPING
 

We accept all major credit and debit cards, check, and paypal. Shipping prices vary on state and how soon you would like you bat to arrive. We offer regular shipping to next day delivery. FREE USPS 2-3 DAY PRIORITY MAIL WITH $50 INSURANCE ONLY TO THE LOWER 48 US STATES WITH BAT PURCHASE AND RETURNING SHAVED BATS. THIS DOES NOT APPLY TO POSTAL ONLY SHIPPING LOCATIONS OF CANADA, HI, AK, PR, APO, ETC. FOR EXTRA SAFETY YOU CAN REQUEST A HIGHER INSURANCE  COVERAGE OR SIGNATURE TRACKING FOR AN ADDITIONAL $5.00. IF YOU DO NOT REQUEST THIS EXTRA SERVICE, SUPER HOT BATS WILL NOT BE RESPONSBILE FOR ANY BAT THAT IS LOST OR STOLEN AFTER SHIPPING. 

SECURE ORDERING & PAYMENT OPTIONS
 

Secured payment processing is made through PayPal. 

RETURNS & REFUNDS
 

We do not offer any refunds or returns at this time.

Disclaimer

The customer will assume all responsibilities and risks for any alterations made to the bat. Super Hot Bats shaves bats for exhibitions, home run derby's and outlaw leagues where it is legal to use them. Our shaved bats are not to be used in sanctioned game play. Shaved bats may potentially harm other players and the consumer assumes all risks and responsibilities if anyone is ever injured with our bats. 

warranty

Super Hot Bats is not responsible in any way if slight alterations have to be made to the bat in order to accomplish the shaving process. It is very possible the balance of the bat will feel different than when stock due to the material removed and any end-loading added back in.There is no warranty if cracking or denting occurs after bat shaving. We recommend very little batting practice after the bat is altered. Also, please do not use your bat if the temperature is below 60 degrees. Following these guidelines will maximize your bats life..

Super Hot Bats/SHB: 1161 Commerce Drive Madison, GA 30650  Phone: (747) 900-2287 superhotbats@gmail.com

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